SHIPPING
Do you ship internationally?
We Delivery worldwide over 30 countries. Free shipment excludes: Africa, Central America and Caribbean, Middle East, South America, Afghanistan, Armenia, Azerbaijan Republic, Bangladesh, Bhutan, Georgia, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Pakistan, Russian Federation, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, American Samoa, French Polynesia, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Albania, Andorra, Belarus, Bosnia and Herzegovina, Croatia, Republic of, Cyprus, Czech Republic, Gibraltar, Greece, Guernsey, Hungary, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard and Jan Mayen, Ukraine, Vatican City State, Cambodia, Laos (Additional cost may apply)
How long does shipping take?
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Items will send out within 2-3 working days once payment is confirmed.
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We will properly pack each item with sufficient protections to ensure it reaches you in the same condition as when it left our warehouse.
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Online Tracking number will forward to your PayPal email address once the parcel is sent.
Will I be charged for taxes?
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Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
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These charges are normally collected by the delivering freight (shipping) company or when you pick the Item up – do not confuse them for additional shipping charges.
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PAYMENT & WARRANTY
What forms of payments do you accept?
We accept payment by Paypal.
We take cards through paypal only, please DO NOT send me your card details through email.
What are your warranty terms & conditions?
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Shipping, Handling and Insurance charges are not refundable.
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If a returned item is not defective and has been tampered with, misused or damaged, it will be returned to Customer.
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Warranty: One year factory warranty + extra three years factory parts warranty. (Amplifier Only)
RETURNS
What is your returns policy?
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If you received an item that is not what you expected, please contact us to return the item, we will do our absolute best to work out a solution to your satisfaction
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Defective item will be reported to courier for insurance claim, please contact us and do not throw away the packaging before damage report, if you want to repair by yourself for small damages, we can send factory parts for faster process.
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Cosmetic issues are not covered.
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Shipping, Handling and Insurance charges are not refundable.
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If a returned item is not defective and has been tampered with, misused or damaged, it will be returned to Customer.
Still got questions? Contact us>
FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked: